Check ticket

Do I need to take my contactless debit or credit card out of my wallet or case when checking in and out?

Yes. Make sure that you only hold the card you want to check in and out with against the card reader and not your entire wallet. This way you check in and out with the payment method of your choice....

What about privacy when checking in and out with my contactless debit or credit card?

Checking in and out with your debit or credit card is just as safe in terms of privacy as pinning in the supermarket. We cannot see your bank details and the bank cannot see your travel details.

Do I have to use the same contactless debit or credit card for each trip when checking in and out?

Yes, otherwise the card reader recognises this as a new check-in and you pay extra. So use the same pass per trip.

Can I also check in and out with my contactless debit or credit card on my mobile?

Yes, you can also check in and out with your mobile linked to your payment account. Make sure you check in and out using the same method.

Check-out missed or transaction at vending machine unsuccessful?

P+R sites

Most P+R sites in and around Rotterdam offer free parking if you continue your trip using public transport and your public transport chip card. When entering the P+R site, take a parking ticket from...