Please complete the claim form below in the event of an incorrect transaction.

Visit Mijn OV-chipkaart for an overview of your travel details. We kindly request to enclose documents like scanned tickets or travel details. Please enter the OV-chipcard number 3528 0000 0000 0001 in case you didn't receive an OV-chipcard from the machine.

OV-Chipcard information

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Money refund reason
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Personal information

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Refund information

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