Public transport chip card

Card renewal

A personal public transport chip card is valid for five years. Approximately six weeks before the expiry date, the Customer Services department of the public transport chip card sends you a letter or e-mail. They will ask you if you want to renew your public transport chip card. You of course do not have to wait for this letter or e-mail to arrive. You can also arrange your renewal yourself, at

NOTE: do not apply for a new card, as that will result in you losing your travel products and the balance on the current card; opt for renewal instead. Any travel products on your nearly expired card are transferred to your renewed card; the balance is transferred to your bank account.