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Travelling with a physical impairment

The RET wants everyone to be able to travel by tram, bus or metro. This includes the visually impaired and people who are dependent on a wheelchair or who walk with the aid of a rollator. In order to...

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Service update from 30 August 2021

The changes affect a number of metro, tram and bus routes. Outline of the most important information: Changed departure times on many bus and tram lines and on some metro lines This means that...

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Complaints procedure

The RET aims to respond within five working days of receiving your message. If your complaint relates to an official report or the attitude of a Public Transport Conductor, you will receive a reply...

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Werkzaamheden Hofplein

Vanaf 14 april 2025 vinden er grootschalige werkzaamheden plaats om het Hofplein groener en autoluwer te maken. Deze werkzaamheden hebben gevolgen voor het openbaar vervoer in de omgeving van het...

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Explanation of crowding indicator

Using the crowding indicator, you can see how crowded it is expected to be during any given journey by bus, tram, metro or train. The expected level of crowding will be shown in the travel advice of...

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What is the RET app?

Why use the RET app? - Connect your payment cards and view your full travel history with the RET; - Buy a barcode ticket to travel with RET busses, trams and metros; - View the latest departure times...

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