Travel Products
The RET offers a variety of travel products. Below you will find the frequently asked questions regarding travel costs and the public transport card. What is the easiest way to check in and out?...
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Stena Line
Here you can find information about travelling from Hook of Holland with public transport. Public transport in Rotterdam is provided by RET. With an extensive network of metro, tram and bus you can...
My contactless debit or credit card is blocked from checking in and out due to insufficient balance. Can I transfer the outstanding amount?
At the moment you cannot transfer the outstanding amount directly. There are two options to help you: Option 1: depending on your bank, up to three more attempts will be made to debit the amount from...
Which payment methods can I use to check in and out?
Make sure you have turned on contactless payment and take your card out of your wallet when checking in and out. You can check in and out with the following payment methods: A contactless debit card...
Will a deposit be taken from my contactless debit or credit card when I check in?
No, you do not need to pay a deposit for checking in and out with your contactless debit or credit card.
What should I do if I forgot to check out?
Did you forget to check out? Go to ovpay.nl/reisoverzicht . A day after you have travelled, you will find a reference number in your payment overview that starts with NLOV, followed by 14 numbers and...