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Hoe weet ik dat mijn mobiele ticket niet meer geldig is?

Voor de mobiele tickets aangeschaft via de RET App geldt: Als het mobiele ticket niet meer geldig is, dan wordt het getoond onder Verlopen tickets. Voor de mobiele tickets aangeschaft via de RET...

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Using a barcode ticket

Metro In the metrostations all wider gates have a barcode scanner. Use these gates to scan your barcode ticket by holding the ticket, face down, on the oval glass part of the gate. This should scan...

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E-tickets

Download the RET app from the Apple App Store or the Google Play Store Buy a mobile ticket when it suits you. You can pay with iDEAL, credit card and Apple Pay. Activate your RET 2 hours ticket before...

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How do I get my money back from a missed check-in or check-out?

Visit ovpay.nl/en/travelcosts or ovpay.nl/en/travelhistory and select the costs you would like to be refunded. You find the reference number in your bank account overview, it starts with NLOV followed...

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What happens if I have adjusted my missed check-in or check-out?

After you successfully adjusted your check-in or check-out, you may receive a refund or you may still have to pay.

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What is OVpay?

With OVpay you can choose how you check in and out in public transport. First made available for people travelling without a discount or season ticket, later also for students, business travellers and...

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