Frequently Asked Questions

What kind of ticket do I need?: Visiting Rotterdam for a short stay? We suggest you buy a Rotterdam Welcome Card. You will receive discounts at attractions, museums, restaurants and places of entertainment in Rotterdam and 1, 2 or 3 days of unlimited travel with RET metro, tram and bus.

If you live in the Netherlands please purchase a personal OV-chipcard.
Have you lost something?: Call RET Customer Service: + 31 900 - 500 60 10 (€ 0,15 p/min).
How do I find out which line(s) to use to reach my destination?: Use our travel planner to plan a trip by bus, tram or metro.
Can I buy a single ticket on the bus, tram or metro?: You can buy a one hour ticket (€ 3.00) on the bus and tram. You can also buy a ticket at the ticket machines in the metro station.
How do I buy a personal OV-chipkaart?: Order your personal OV-chipkaart online.